Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact details such as name, email address, and telephone number
• Delivery and billing information provided during order submission
• Order and transaction-related information
• Basic website usage data (e.g., pages visited, time spent on site)

2. How We Use Information

Collected information is used for the following purposes:

• Processing and fulfilling customer orders
• Providing customer support and order assistance
• Improving website performance and user experience
• Managing communication related to orders and enquiries

3. Data Storage

Personal information is stored securely and retained only for as long as necessary to fulfil operational, legal, and administrative requirements.

Once data is no longer required, it will be securely deleted or anonymised.

4. Data Protection

We implement appropriate technical and organisational measures to help protect personal data against unauthorised access, alteration, disclosure, or loss.

While reasonable safeguards are applied, no online system can guarantee absolute security.

5. Sharing of Information

Personal information is only shared when necessary for business operations, such as:

• Delivery and logistics providers
• Payment and transaction processing services
• Service providers supporting website operations

Information is not sold or shared for unrelated commercial purposes.

6. Cookies & Tracking

This website may use cookies and similar technologies to support functionality, improve user experience, and analyse general website usage.

Users can manage or disable cookies through browser settings at any time.

7. Data Retention Periods

• Order-related data is retained for up to 24 months
• Customer support communication may be retained for up to 12 months
• Website analytics data may be retained for up to 24 months

Retention periods may vary depending on legal, operational, or administrative requirements.

8. Your Rights

Depending on applicable regulations, users may have the right to:

• Request access to personal data
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Withdraw consent for certain processing activities

Requests will be reviewed and processed within a reasonable timeframe.

9. Third-Party Services

Certain functions of the website may rely on third-party service providers. These providers operate under their own privacy practices and policies.

10. Children’s Privacy

This website and its services are not intended for individuals under the age of 18.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or technical changes.

Updated versions become effective immediately upon publication on this website.

12. Contact Information

BY ORZAN SHOERACK

467 Sipson Road
Sipson
West Drayton
England, UB7 0JA

Phone: +44 131 482 7605

Email: hello@byorzanpropertysupplies.store